Ron Tonkin Kia

Bruce Cunard

a month ago

Nobody likes buying a car but Joshua made it very easy for me. I knew what I wanted and didn’t want to be upsold and he respected that perfectly. We arranged everything on the phone and when I went to pick up the car it was ready as was all the paperwork. I set a timer when I arrived on the lot and I was driving away in 49 minutes! I also appreciated his knowledge of the vehicle. He gave me a quick overview of all the important features before I drove away. I love my new Telluride!

Jon Myers

2 months ago

I bought a used truck in great condition. They offered a fair price and were very helpful in the whole process. They let me take as much time as I needed to inspect it. I even brought a friend to help inspect and make a good decision. Overall very happy that I went to Ron Tonkin Kia.

Briana Smith

3 months ago

I had a great experience at Ron Tonkin Kia of Gladstone. From the moment I walked in, the atmosphere was welcoming and stress-free. Tyler was fantastic — very knowledgeable and genuinely helpful. He went out of his way to show me the exact car I was interested in and made sure I had all my questions answered. The test drive was completely non-stressful, with zero pressure at any point, which I really appreciated. The pricing and financing process was straightforward and easy, and everything was explained clearly. Any small questions or concerns that came up were handled quickly and professionally. Overall, it was one of the smoothest car-buying experiences I’ve had. Highly recommend asking for Tyler if you’re looking for a no-pressure, easy, and positive experience

Matthew Cable

3 months ago

While service advisors and lot attendants were friendly and accommodating, they unfortunately could not completely resolve my alignment issue. When confronting the service manager, he assured me that a slight drift to the right is in fact a feature of the car for safety and that all vehicles do this. This is 100% a lie. A quick google search disconfirms this and I even called Kia Headquarter shortly after to inquire about this and they also denied the claim. I would be understand if they struggled to resolve something that may have separate underlying issues. I do not appreciate being lied to by a service manager who claims to have worked in the business for 30 years and tells people a potential safety hazard is a design feature.

Elise Martin

5 months ago

THIS IS THE ALL TIME WORST DEALERSHIP I HAVE EVER EXPERIENCED. I brought my car in to be fixed after my ignition and window were broken during an attempted burglary. After a week of them having my car, I was informed the day of pick up that they had ‘lost’ my car, and to make a police report. We rushed over to the dealership where they admitted they had gotten my car running, and drivable, then left it outside with a busted rear window and a broken ignition. My car was damaged to the point that it didn’t require a key to start the car, so it had obviously been stolen. In the meantime, I was given a loaner car while waiting for updates on my car from the police. After 2 days of driving the loaner, I noticed the trip permit had expired on 07/12/2025, which was 5 months ago. I had to go out of my way to drive back to the dealership and get the dealer plate so I could legally drive it. As I was leaving, I opened the glove box and found three other loaner agreements from previous customers. These documents included full names, addresses and driver license numbers. Leaving private information in a loaner car is highly inappropriate and a major invasion of privacy. It should have NEVER been left in the car. As for the loaner, I returned it four days before my car was ready because I was as going on vacation. Two days into my vacation, I received an urgent call, demanding I bring the car back because the plates were expired. My car was eventually found and towed back to the dealership for repairs. A week and a half later, they claimed my car was fixed. Even though , there was still glass on my seats and on the floor boards. Clearly they did only a light vacuum and didn’t even bother to move my seats to check for any visible glass. Overall, this dealership has cost me a lot of money, time and emotional stress. They have zero regard for quality customer service, accountability and basic professionalism. I have never felt so disrespected in my life, and I will never bring my car back. Save yourself the trouble and go anywhere else