Incredible experience. Everyone at this location is kind, helpful, and excited to welcome you to the Mini Family!
A few weeks after purchasing we had some questions about a few things our mechanic noticed and the response from Mini of Portland was prompt and professional and incredibly helpful. This isn’t a dealership where the minute you drive off the lot you’re just a number to them. I can’t recommend them more, absolutely wonderful! Thank you Roger and Robert for all your help!
Ask for Robert if you want the best non-pushing, extremely educated in all things Mini salesman.
Eric Newland
5 months ago
In 2021, I purchased my Paddy Hopkirk Edition from MINI of Portland, and from day one, it’s been nothing short of an outstanding experience. The car itself has been flawless. Not a single technical or mechanical issue since I drove it off the lot. Just pure MINI fun.
What stands out, though, is the team behind the car. Every interaction with the staff at MINI of Portland, whether in sales or service, has been top-tier. The attention to detail, the quick responses, and the genuine care they show make it clear: they’re not just selling cars, they’re building relationships.
The service department, in particular, has been stellar. Whenever I’ve had questions about upgrades or brought the car in for maintenance, they’ve been fast, professional, and incredibly thorough. You get the sense they want you to be a customer for life, which is rare in today’s automotive world.
When it’s time for my next MINI, there’s no question where I’m going. MINI of Portland, I’ll be back.
We both agree that is has been a very long time since we have seen such a professional business. Not to mention the absolute nicest team to work with. Especially Nathan. We traveled four hours to drop our Coop off, and were given a loaner car for a week. Which was very nice. The communication in this time was top notch. The best part is everything was done that we asked, and we only had to ask once. And that isn’t the case in most places it seems like anymore. Everyone we spoke to there was knowledgeable, nice, and we want to add, they are dog friendly. Another huge plus. Thank you guys so much. . We will be back.
David and Julie James
Eric Newland
6 months ago
I recently brought my 2021 MINI Cooper S into MINI of Portland for routine service including an oil & brake fluid change, and a fuse fix for my cigarette lighter port and, as always, the experience was flawless. The team provided a loaner car, kept me updated throughout, and even finished the work faster than expected!
Every detail of the visit was handled with professionalism and care. The service advisors took the time to answer an upgrade questions thoroughly and clearly (no jargon, just genuine expertise). I especially appreciated the detailed video report as it’s a great touch that shows exactly what’s being done and why.
Even with the dealership in the middle of a remodel, the staff didn’t miss a beat. The waiting area was comfortable, the communication was top-notch, and everyone I spoke with was friendly, knowledgeable, and genuinely attentive.
MINI of Portland continues to set the standard for what excellent service should be: professional, personal, and perfectly executed.
I really enjoy working with the team at Mini of Portland. They are knowledgeable and friendly. They also remember their repeat customers. Everyone from my my sales person to finance were great to work with and may buying a car a pleasant experience.
