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I had no idea there was an actual safelite repair building. Thought it was all come to you business. Was thrilled to discover otherwise. Clean, professional building. Front desk was very clear about service. Technician was polite and work was done right on schedule !
Tech showed up on time, was honest about expectations and the appt was easy to schedule. The mobile service helps out busy parents by coming to you! So convenient! Thank you Hernan & Safelite for your knowledge and friendly service.
The technicians were wonderful! They even brought the calibration tool to my car! I had an issue with my car, which had nothing to do with Safelite that we find needed to be taken care of first and I would have to bring it into the shop. They were so wonderful working with me to get me in immediately once the problem was fixed so they could do the calibration. The office staff was wonderful!!
All of the techs and servicepeople we had contact with were great. Professional, prompt, courteous. My downsides were that due to my oversized tires, calibration of safety equipment had to be scheduled at a dealership on another day, and I did not know this prior to getting there. I was also suprised that they do not use OEM glass, though I have no idea if there is a differrence in quality as there is with so many mechanical parts. The dealership confirmed that they outsource glasswork to a local shop as well, and they do not use OEM glass, plus the dealership does not bill insurance directly, as Safelite does. My wife also had a replacement at Safelite due to a rock chip, and it was done well under the estimated time, insurance was billed, everything was great.
My insurance recommended satellite and it worked out perfectly. I made the appt online and Hernan came to my location. He had called me ahead of the time window, to let me know what time I could expect him and right before his arrival time. His service was excellent! He took the time to explain what I could expect, how long it would take, and answer my questions. Worked very organized and clean too. Definitely recommend Safelite 👍
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Claim This ListingWithin half a mile of Safelite AutoGlass.
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