Best Service I gotten from any Honda, and been to alot. Fast, Friendly, Efficient. Thank You Bryant, for your help.
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Business Information
- Address
- 300 SE 122nd Ave, Portland, OR 97233, USA
- Phone
- (971) 268-7198
- Website
- www.rontonkinhonda.com
- Category
- Auto
Hours of Operation
ClosedReviews from Google
More reviews on GoogleThe Service Manager Luis made things right for me after the splash-guard clips on my car weren't replaced during a service and the splash guard randomly fell down and started dragging. I called in and they sent 2 technicians to my home to fix it. They didn't hassle me at all and I'm grateful.
Service manager is rude. Refuses to accommodate simple requests when seeking a repair on a recall. Acting as if fixing the problem Honda created on the car they sold us is doing is a favor, rather than a massive inconvenience they should be a little more understanding of. Edit: It gets worse! When scheduling the repair at a competing dealership, they pointed out ANOTHER recall Ron Tonkin failed to notify us about! Maybe a good idea not to even buy from these people.
Will never get service here again. Also done purchasing vehicles from ron tonkin dealerships and we've bought a few from them so far because of their locations but it's better to drive further out or work with your local mechanics . They only care about making money , not providing quality service. I was ignored twice about warranty coverage on a newer vehicle. Instead of doing the research they just want you to pay. They knew I was dissatisfied with service and changed my email on record so i wouldnt receive the emails requesting feedback. They dont care about their customers and it shows.
Do NOT take your car here. They completely ripped off my wife AND created a new issue during service. Which they now won't fix. We have a Honda we are leasing and took it in there for an oil change, which is covered by the warranty. Not only did they charge her for some BS work w/o her authorization (flushing the real differential at 10K miles?), this fan noise started as soon as she drove away. When I just called to ask about all of this, they said they might "take a look at it" but if they determine they didn't cause the issue they'd have to charge us for all of the labor. And he was super skeptical that what they did caused the issue. Literally, no fan issue before, fan issue as soon as she drove away. Clearly they caused it, now they won't fix it. Horrible business.
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