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My experience was great, the workers are very nice and honest. They told me everything I need to do to fix my car up. They always stick to their word, I would say their service is amazing. I recommend going to Meinekee.
Was having an issue with a misfire I figured I could probably take care of the issue myself but kind of got over my head with the amount of work that needs to be done brought it to the shop. They were very knowledgeable super friendly really nice to me. I had nice conversations with mechanics in the shop. Chris who was working upfront was super friendly. They worked around my schedule solved all of the issues with my car and a real shout out to Evan the mechanic who was helping me who went above and beyond what was expected of him you guys saved my life and my car and I super appreciate you for everything and the fact that you help me get financing so that my car could get worked on when I already was in a bad spot. Priceless thank you you guys.
I can always trust Meineke for honest, fair and professional service. They send text updates with diagnostics in an easy to read, and accept or decline a-la-cart repairs. Which is followed up by a call from the maintenance supervisor to go over each item and discuss the details and options. I recently took my Jeep Cherokee in for a 100,000 mile service/check up. Meineke offered a complimentary 100 point inspection to ensure my car stay in tip-top shape. I fully trust Meineke and I’ve never had any reoccurrence of any issues they’ve repaired.
Recently had my car die and had it taken to this location on recommendation- so glad I did! Chris was so patient and kind every time I called to ask questions and make arrangements. I felt my options were well explained to me and felt very taken care of. When there was an unexpected issue when I first picked up the car they immediately took another look and fixed it without charge. I appreciate the team so much and making it a much less stressful experience!
Review of Meineke Car Care Center – A Costly and Dangerous Disappointment I am deeply dissatisfied with the service I received at Meineke, which has left me with a vehicle I still cannot trust—despite paying over $5,700 between October 2024 and January 2025. What began with what appeared to be competent service from Nathan and Evan quickly devolved into alarming oversights, incomplete repairs, and safety hazards that raised serious questions about the quality of work at this location. The most concerning issue was the brake service performed in January 2025. Meineke replaced my vehicle’s pads and rotors and noted potential issues with the struts, recommending replacement. However, despite having quoted the job, they ordered incompatible “OEM” parts and attempted to charge me more for the correct components. They also claimed alignment was unnecessary, only for a dealership to confirm later that it was never performed and required. I was shocked that Meineke’s alignment machine had been inoperable, yet they failed to disclose this upfront. Further compounding these issues, I raised concerns about noises from the right side of the vehicle. Evan linked them to the CV axle, but when I returned after the brake work, I was shown a newly installed left front CV axle—despite never authorizing that specific repair. Even worse, the front passenger-side brake caliper was left dangerously unsecured. The lower bolt was missing, and the upper bolt barely held. I discovered this while working from home during a snowstorm week—thankfully, I wasn’t driving much. The scraping and clanking noises, initially mistaken for a CV joint issue, turned out to be a severely botched brake installation that endangered my family and others on the road. Adding insult to injury, Meineke replaced my catalytic converter on October 24, 2024. Since then, I’ve continued to experience exhaust smells and have seen black soot accumulate in my garage—something I’d never experienced before. Despite repeated visits and assurances from Meineke that everything was fine, a manufacturer-affiliated dealership and an independent shop later found multiple installation mistakes. Because Meineke used non-OEM parts, the dealership would not perform further work and advised a complete replacement with direct-connect parts at $3,600. Meineke repeatedly failed to identify exhaust leaks that were obvious to the dealership. After giving Meineke numerous opportunities to correct these serious issues, I’ve lost all confidence in their work. Their failure to properly install brakes—leaving my vehicle in a hazardous condition—combined with the unresolved exhaust problems and lack of transparency, makes this one of the most disappointing and dangerous service experiences I’ve ever had. I strongly advise others to look elsewhere for vehicle service, especially if safety and professionalism are priorities. In addition, it has been months with no follow-up or response. Finally the owner calls today (months after the fact) with Unknown-Private- Blocked Line, and like most of us now-a-days, those calls go straight to spam per Google Policy. Happy to talk with you about the refund I require to make this right when you call from an unblocked line.
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