Banner Bank

Chris Waters

2 months ago

As always, outstanding customer service and support.

Scott Harris

6 months ago

What's most important is how people deal with problems, not when everything is easy or good. These people are the very best. I had an awful, series of fraud issues. The branch personnel were understanding, consummately professional and kept me informed. They made sure my business & personal accounts were safe and that I regained access and control quickly. I am left with great confidence that I am in good, caring hands. They went well beyond what was necessary to insure I was taken care of and help me avoid future issues. It's rare to get personal attention in todays world, it's important to recognize excellence when you find it.

Patrick H

7 months ago

Its been a long time since I have utilized a bank. So far Banner has been right up there with Credit Unions (I usually prefer a CU).

Dominique Garcia

4 years ago

Worst Bank I've experienced. I went there one month before my mortgage was due to set up auto pay and deposit 3 months of payments in the checking account to transfer to loan. The transfer was NEVER set up i learned when the mortgage was due. I went back to the bank. When I left I asked "is everything set up now?" The response was "Yep, as long as you have money to transfer. " I thought that was a strange comment. Now, today 2 transfer for the loan is in pending. And I honestly think this was done on purpose by the Bank Rep. Something as simple as setting up auto pay from the checking account to loan has been a hassle. I can not cancel the extra charge online. So now I need to wait until Monday to see if I can get 1 mortgage payment to go back to my checking account. I only want to use this bank to auto pay my mortgage and it can't even do that. No customer service over the weekend is frustrating.

Elizabeth Zenger

9 years ago

Nothing I can say would be enough to thank these people for their excellent banking service. I switched to Banner Bank for both business and personal account several years ago. Their service is top-notch and personalized. I especially recommend them as a choice for small business banking, as there are no fees for a business checking account. I switched from a competitor when that "small bank" started charging fees to business accounts. I'm so glad that I did!