NW COLLISION SERVICES

Brandon Moehlmann

a month ago

Despite a number of high reviews, I experienced consistency poor communication in dealing with this shop. Though the individuals were cordial, they did not know the status of the repair of my vehicle, and, on multiple occasions, provided wrong or misleading information about the repairs/state of progress of the repairs. These miscommunications left me without my vehicle for several months, when the issue could have been fixed in weeks. For mechanical issues, I would recommend taking your business elsewhere.

Saba Toosi

4 months ago

Really great people and great service. They fixed my headlight in 20 minutes and always picked up the phone when I called. Definitely recommend working with them!

Tshegg

5 months ago

Very timely repair. Costumer service was extremely friendly and they even cleaned the inside (and outside) of my car. All around great experience.

Conner Coady

10 months ago

I was very happy with my choice to take my car to NW Collision. I wanted to shop within my insurance’s network (Progressive) and the adjuster gave me a few choices. After doing some quick research I chose to take it here. It was straight forward to make an appointment and I dropped my car off within a few days of filing my claim. I appreciated Tram, who gave me timely updates about my repair. They told me it was estimated to be ready on the 11th, and they were only a day off on when I could pick it up. When I came back, I was greeted with a fully repaired car and it had been neatly cleaned- something I did not expect but was very happy to see! If I ever need auto body repair again I will gladly come back.

Harold Jennings

2 years ago

Three weeks early! They handle EVs like ours and seem genuinely interested in the technology. They're even taking the car back for a same-day trim tune-up. Highly recommend.