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I’m a long term Loyal Les Schwab customer. Today they reminded me why again! I brought the car in after noticing a nail in one tire. No noticeable air pressure leaking. They found 2 screws, repaired the tire and get this: no charge. These tires were on the case when I purchased it last fall. They covered the pictured tire even though I didn’t buy it from them. That’s above and beyond service. Which is typical with Les Schwab. I nearly cried.
Kudos to Les Schwab Tigard. I needed a new battery for my Dodge Durango, like today, and now! They had the battery in stock, could get in, and had my new battery installed in my car in less than 30 minutes. I love this Tigard Les Schwab! Thank you so much!
I had the best experience here — I’ve been running around trying to get a spare tire replaced and they were phenomenal! They were extremely kind, prompt, and quick! I went in expecting to pay $250 for a replacement, but they found me a slightly used one that works perfectly. They even put it back under my car, which I couldn’t do myself, for free! Plus, free popcorn and coffee!
The absolute worst service I’ve ever had. No integrity or honor in their work. Sad excuse of “mechanics” . I almost crashed on the freeway going around 55mph because the lack of knowledge or just plain lazy. I took my car in and they did a full assessment and came back with my upper ball joint and CV axles needed to be replaced. A pretty big penny that wasnt laying around in my pocket. We ended up starting a credit line and charged it 1300 for the work. We picked the car up way later than they said it would be done but never the less we were excited to hit the road for a work trip. Our right wheel locks in the freeway thank god near a rest stop turn off. We made it off the highway but still in the middle of the off ramp. We check the car out and looks like my break caliber only had one bolt and wasnt even tightened all the way. We called and spoke with the manager and he directed us to go to the next closest Les Schwab. We had to use that one bolt and tighten it the best we could and made it. They added a bolt and tighten to caliber anf sent us on our way. As we got back into town it was late and we were turning a corner at 5mph and then my right wheel snaps. To sum this up a little Les Schwab paid to have it towed to do a reassessment and they said it was the lower ball joint and it’s our fault because they did not work on that part of the car. I spoke with the CEO hoping he would be able to help us get a fair solution but sadly they think paying for the second work done is fair enough but the body damage to my car nothing and what about the $1300 we still owe for a job that wasn’t even done properly. They made us sign a stupid paper to be able to pick up our car so that we can come for them for the body damage. Thank you Les Schwab for absolutely nothing.
This place sucks, like all Les Schwabs do. Never had a good experience with either their customer service or their "company policies". They squeeze every dime they can out of each job, claiming it's for liability reasons. That way they charge extra for shop hours, doing way more than what was requested by the customer. It's bs. Do yourself a favor and stop going to this giant institution, pay a local shop. You'll save time, money and be happier with your whole experience. Do better, Les Schwab.
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Claim This ListingWithin half a mile of Les Schwab Tire Center.
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