Landmark Ford

HOMeSKILiT24

a month ago

(Updated: received a follow up appointment that got the outstanding issues resolved. My service manager was very responsive over email and we made a deal to have the outstanding issues taken care of. The rental car gals were attentive and on point. It was a pleasure to work with them) Giving them 1 stars because when the vehicle was returned to me my Mass Airflow sensor was unplugged which made the transmission shift terrible, I bearly drove a mile and brought it back. (Edit: day 2, discovered a coolant leak from the drain port on the radiator, how hard can it be to seal that up? Bonus new rattle sound from underneath @2k rpm when cold/warning up, found it, heatshield in between cat and transmission wasnt out back in right, and a hose not bolted back on) All the oil, grease and coolant from the other services requested was all over the serpentine belt making a very loud sounds. Took over an extra hour out of my day to resolve this. And was charged for it. The important work was done right from what I can observe, but still... Then when I got home theres a bracket not bolted in hanging off of one of the lines down low near the steering. Finally the service paperwork says a 6r60 transmission was serviced when I have a 5r55e. Fortunately they use the same oil. I cant say I'm impressed with the experience, it seems par for the course at any service center that you get bonus issues when you try to leave. Adam was a champ getting the issues sorted out but they should never of happened in the first place. Cant say I would want to spend another 3k here.

Gerry Romano

2 months ago

From the very beginning of walking into Landmark Ford’s showroom, the atmosphere was quite different than your typical car dealerships. The initial greeting seemed genuinely sincere. There was no onslaught of people rushing to you, to try to steer you in some direction or another. We had in mind of what we were interested in purchasing and our salesman (Loren ) was sincerely interested in helping us achieve our goal. The complete staff from the receptionist, our salesman, the finance manager and the sales manager made you feel welcome. We were never pressured to buy. There was no haggling back and forth between us and various members of the staff. It was a pleasant conversation, with what seemed to be new friends of whom you just met. We have been buying cars for over 50 years and this was one of the most pleasant experiences. We are now the proud owners of a 2025 60th anniversary edition of a Ford Mustang GT. A vehicle of very limited production. Landmark has to be doing something right for Ford Motor Company to give them limited production vehicles for sale. You will not find a more honest and reputable dealership.

Jennifer Burlingame

2 months ago

I had an amazing experience at Landmark Ford. It was so friendly and easy. I love my new Bronco Sport. Mauro was wonderful and made the experience comfortable and non-pressured. Very happy!

Will Symms

4 months ago

Landmark Ford has been great to work with regarding my purchase in 2021 and throughout service on the vehicle for the past few years. They have a awesome service department open late for all schedules to get in to keep your rig running. We wanted a specific van so we could build it out, the process was great with easy communication. Service to date has been exceptional. My Ford has been running well for the past 4 years, no issues except wear and tear.

Rob Gregerson

8 months ago

I can’t rave enough about our experience of purchasing (leasing) our brand new 2025 Bronco with Landmark Ford and especially our wonderful experience with their new salesman, Conner. We live in Central Oregon but unfortunately, the dealership lots are small in our area so we decided to head out to Portland and found Landmark. From the moment we stepped into the dealership, we were warmly greeted by the staff and immediately connected to Conner. He was so friendly, funny and attentive to our specific needs and pointed us to the exact vehicle we were looking for. Conner immediately felt like a long term friend. We ended up trading in our current vehicle and they gave us a great value for it. It was a no brainer transaction. The best thing about Landmark is that they are still family owned and hold to their family values. It doesn’t feel corporate inside the building but they still hold a professional demeanor. Highly HIGHLY recommend them! The 3 hour drive for us was well worth it!