Avoid buying used from their used lot. The 30 day warranty is enough to start to see the lazy, corner cutting mechanic work they do to resell. In the year ive hard my car, any work I need done requires extra steps. They constantly use the wrong pieces or simply whats available. My most direct examples are using a different assortment of oil filter nuts, and lug nuts. No consistency with spec or even with the other nuts itself. They do it quick to resell without caring for spec. Some nuts are loose enough to nearly hand remove while others are so tight that they break equipment (either the car, or the tool) to even remove. Whether its stripped, reverse threaded, or some other unreasonable error, whether the seller is the one who made these adjustments before kuni buys it, whatever the reason. For what is being charged buy a certified dealer on any vehicle I expect quality and care. Not lets do the bare minimum to get this out the door for a few months and let the buyer deal with the bull later down the line. Its frustrating. Its not what I would do if I ran a used car/new car dealership. Its not right. Knowing that I have 0 warranty or any ground to argue with the company to assist in costs, this is my only means to voice my disapproval of ever buying here. Youd have better luck hiring a mechanic and going direct to a person, and youd save a ton of money. Don't buy from here.
5 stars because of the integrity of this dealership.
Just over a year ago I flew from Boise to Portland to buy a 2016 F83 BMW M4 from Alex Bacisin at Kuni which is part of the BMW of Tigard dealership. Throughout the entire process Alex was helpful, honest and had all the data and research I asked for and more info I didn't know I should ask about. I hope I can buy my next enthusiast car from him.
Upon arrival at Kuni, I test drove the M4 with Alex, he filled up the tank and we quickly completed the paperwork so I could drive it back to Boise. I get in the car to leave and can't figure out how to turn the car stereo on. Ultimately the amplifier wasn't working and Judd McCune and Alex agreed I can still drive to Boise that day and Kuni will pay to have it fixed in the Boise area. Kuni ended up having to pay a significant amount of money to the BMW dealership in Boise to have it repaired. Because I had completed all the paperwork before I found the issue with the amplifier, I thought Kuni may fight back and not pay the cost to replace the amp. That didn't happen, Judd and Alex kept their word and paid the bill. I obviously really appreciated that and recommend going to Kuni due to them being honest.
Things to know about Kuni/ BMW of Tigard:
They are a no haggle dealership. They likely use market data and "clicks" to price vehicles, starting high and coming down in price until the vehicle sells. This ultimately worked out in my favor because I waited for the price to come down below what I was willing to pay for it. But I could have lost the car to someone else. They also did a significant amount of work to the car before I bought it including a rear brake job that would have cost me thousands to complete separately.
Since purchase:
The M4 has been serviced again and has a few issues needing fixed due to the miles and age of the vehicle. Everything from the original inspection at BMW of Tigard was accurate, no hidden issues found. I also added a 2nd set of wheels (666m) with summer tires which I recommend if you're not buying a competition F8x M4.
Overall, I had a great experience with Alex and Kuni Auto Center and feel fortunate I bought my M4 from them. Go buy your car from Alex Bacisin!
Hanna McGrath
5 months ago
My Grandma and I had an awesome experience here. Chay was amazingly helpful and made the experience as straightforward as possible. She answered all of my grandma’s questions and we ended up with a great deal. My grandma was a bit overwhelmed at the idea of buying a new car and Chay was so awesome in making her feel comfortable throughout the process which I greatly appreciated.
Warren at Kuni
I had an excellent experience working with Warren, the used car buyer at Kuni Auto Center. He took the time to carefully assess my 2022 Volkswagen Atlas and gave me a fair, transparent offer. Warren was professional, knowledgeable, and straightforward throughout the entire process with no pressure, no games, just honest communication and respect for my time.
Even though I ultimately decided not to sell my vehicle right now, I left feeling confident that I’d been treated with integrity. If and when I decide to move forward with selling, I’ll absolutely be returning to Warren at Kuni BMW. Highly recommend him to anyone looking for a fair and professional car-selling experience!
Brittany Peal
8 months ago
We had such a great experience working with Max during our car-buying process! From the moment we walked in, he made us feel comfortable and never pressured. He really took the time to listen to what we wanted, answered all of our questions, and walked us
through each step with patience and professionalism. Max went above and beyond to make sure we found the perfect car for our needs and budget, and he made the whole process smooth and stress-free. We couldn’t be happier with our purchase and highly recommend Max to anyone looking for a car!
