Auto parts and accessories in Portland, OR.
Is this your business?
Claim it free — respond to reviews, update your info, and more.
Daisy Daisy is the best customer service representative at this AutoZone she goes above and beyond the duty thank you very much for hiring her. She is a pleasure to work with. I will be coming back.
Elizabeth (the store manager) went above and beyond the call of duty to help me find the appropriate windshield wiper for my car. She personally sought to make sure we got the right size and helped me install them on to my car. While this store was further from my house, I will make the drive because the customer service was EXCELLENT.
Elizabeth is the definition of customer service excellence! When I first came in, she was kind and energetic. Later on, I came back for a return and she knocked down the whole line in 2–5 minutes flat — fast, efficient, and still had a smile the entire time. She remembered me right away and managed it all while directing customers like a pro. Big shoutout to her for making AutoZone feel organized, friendly, and stress-free. She deserves all the recognition!
I needed a new battery for my car and didn't even know how to start. The staff (forgot her name) stopped her lunch and helped me picked one for my car. When they finished installing, they noticed it didn't start quite right. She proceed to check the new battery and alternator before confirming all were good. Great service. Happy customer.
I am a regular at autozone, I usually get any car parts I need from here not usually this location but I have been coming here lately because it's closer. This morning I came here I'm in a good mood I literally didn't even ask for help all I needed was to get some sealant for my tire and a couple other little things that were easy to find as I walk in does a person working behind the register and then there's also another one working on the other side when I walk in they look at me and and say do you even know what you're looking for or what you are working on? I was really taken back by what they had said & how they said it. I just don't think that that's the greatest way to greet anyone walking into the store. I just kind of tried to ignore it and then I asked her if there was a way they could look and see on my last purchase if I had purchased the oil that came with an oil filter because I didn't receive one and I believe that I was supposed to get one they looked at me and said oh no we don't look up those kind of things here I said really not even looking at my receipt seeing the day and seeing that the sale was that day I'm like you have to scan the inventory whether it is free with a purchase or whether you buy it so that the inventory is up to date so I'm pretty sure that if I scan the oil and was supposed to get a free oil filter that you're supposed to scan the oil filter for inventory so if you did or didn't it should be able to show on my purchase they responded well I don't really k n o w, but we don't do that here. I proceeded to make my purchase of a couple things as I walked out I remembered oh I originally came in for a tire sealant so I walked back in and I said oh hey I forgot that I originally came in for a tire sealant could you point me in the direction. they turned around looked at me rolled their eyes and said I am busy I can't right now! Again I was just done that I was being talked to and treated the way I was but I didn't say anything other than okay it's fine I can find it on my own. I just feel they could definitely work on their customer service skills because I honestly don't really want to come back to this location because this is how it's been the past couple times at this location.
Scan to view this listing
See how this business stacks up against competitors.
Claim this listing to manage your information and respond to reviews.
Claim This ListingWithin half a mile of AutoZone Auto Parts.
Other Auto businesses in Portland.
Sign in once and access all of the PDX Network.
New here? Create an account.
