Competent, genuine, friendly, honest and caring. Best experience I've ever had at any oil change location! Not only are Austin (manager) and his team proficient with their work, but I have had some of the best helpful wholesome human to human interactions with this Jiffy Lube team. I will not go anywhere else for my oil changes. And if you are upper management reading this... please give them a raise! Employees like these are far and few between!
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Business Information
- Address
- 3240 NE Sandy Blvd, Portland, OR 97232, USA
- Phone
- (503) 235-0900
- Website
- www.jiffylube.com
- Category
- Auto
Hours of Operation
ClosedReviews from Google
More reviews on GoogleTop notch service. I would recommend anyone go here. Came in to check a specific fluid level and it was confirmed not to be a problem and nothing was attempted to be sold to me. If I owned this place I would be really pumped to have Blaine managing; he’s a good dude and gave me excellent service.
I JUST took my van here and I’m not gonna lie… ya gurl is financially struggling a little. When I heard the oil change price I knew I couldn’t afford it. The two guys who helped me out checked my oil to see if my situation was desperate. I just bought the van used last week and I don’t know how the heck to check that stuff. They were honest with me about the condition of my oil, offered me a coupon, and weren’t judgmental. They were so so soooo nice to me! Please give them a raise or kudos or a gift card, however you reward excellent customer service. I’m absolutely coming back to this location when I need oil services. I wish I got their names! Two guys, young, very sweet, within the last forty mins on Saturday 10/11 ❤️🤘 thanks gents
I stopped here while on my long road trip. I did all the maintenance I could for my car before I left, except for a coolant flush/change. A little more peace of mind while on my long journey. These guys were able to get me in & out. The team was friendly, and they got me back out in a timely fashion. I recommend this location 🛸
Update: I gave them another try, and I'm happy I did because James, the manager, Johnny, and Reese did an outstanding job on flushing my radiator, oil change, and AC. Thank you all. 👏🏽👏🏽👏🏽👏🏽 The district manager provided the crew/customers with lunch. This is a wonderful way to show the crew that they are valued, so keep it up, and I will keep my business with this location. I went here today again because I needed an oil change to travel for a death in the family, but the experience was one that could have been avoided, had the employee listened. I have friends who have worked for Jiffy lube and know the process of an oil change. So, please, in the future, listen to the customer's needs!
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