Super Fantastic
a month ago
So happy to find a Crossroads Trading store in Portland. I moved here from Los Angeles where I shopped at the Melrose & Silver Lake locations. I'm constantly editing my closet & on the hunt for new treasures to refine my personal style. The Hawthorne location bought 7 pieces which were just taking up space in my closet & I found 4 items here that I love 🤩 I chose store credit instead of cash payment bc you end up getting more value for your sold items. While waiting for my name to be called, I dug through the entire store until I found 2 pairs of jeans (dark wash straight leg J.Crew & wide leg low rise Edikted) 😍 Also found an almond colored faux fur (poodle "hair") jacket & an adorable broach of an equestrian horse ✨ Everyone there were friendly fellow fashion lovers. Good vibes, good value & good music too. Obviously, their prices are higher than the Goodwill store, but the buyers are curating on-trend aesthetics so you don't have to dig through piles of random junk. It was a win/win for me bc I'm an advanced thriftaholic. Their shoes were also well organized by size, which was not the case at Buffalo Exchange or 2nd Street across the street.
Catie Cooper
2 months ago
I went in to sell today for the first time. I called ahead because I had quite a lot I was trying to get rid of (obviously not expecting Crossroads to take it ALL, but hoping to sell maybe 5-10 pieces). I specifically went to Crossroads as I am a size XL, and in the past I've seen signs at several locations specifically requesting donations for larger sizes since they don't receive as many.
As I browsed before the buyer was ready for me, I noted that the XL sections across all categories were extremely limited, and offering brands that weren't on Crossroad's wish list of brands. It made me wonder if maybe they'd accept more of my "off brand" (note: think Old Navy and nicer, not Shein trash) clothing since their inventory was clearly lacking in my size.
The buyer called me up (notably after allowing someone behind me in the queue to cut in front of me), explained the process, and gave me an estimate for how long it'd take. I sat and waited, as I had exhausted all of my options of available clothing, shoes, and jewelry in my size within the time I was waiting for my turn (probably 20-30 minutes).
The buyer called me back up and had chosen a whopping THREE pieces from my 6 garbage bags full of clean, mostly in style and in season, lightly worn clothing. While I wasn't expecting them to take any significant amount, I will say that based off of their consistently lacking XL or larger sections, and prior requests for donations of larger sizes, I was surprised that SO little was taken. I was offered $25 for my three pieces (no problem) but it didn't even cover the cost of the shoes I bought from them.
I will also note that there is an unignorable air of stuffiness and judgment in every single Crossroads I've ever entered. I'm not sure if it's because I'm a bigger woman, or if that is just the general vibe that Crossroads aims for, but it's off-putting (especially in combination with the lacking inventory).
I also went to Buffalo Exchange around the corner with my clothes, and they took somewhere around 40 of my pieces and offered me a sizable amount in store credit. The energy was much friendlier, and they thanked me for bringing in my XL clothing.
I won't say outright that Crossroads isn't a fat person friendly environment, but I will definitely not be returning to sell my clothing, and will cautiously return to purchase from them in the future in favor of other shopping environments like I Want Seconds or Buffalo Exchange down the street.
what are yall smoking fr? the pricing here is outrageous and actually laughable. in a review below, management says they price things “based on what sells at what price,” but that makes zero sense for a resell store.
i saw a brandy melville baby tee priced 9 cents more than buying it new (and why the random 9 cents?! lol). another superrrr cropped baby tee was $25, but if you google Levi's striped baby tee's many are $20 and the more expensive ones with more fabric than the one i saw are $29.
y’all are trippin. no one is paying market retail prices for a USED FAST FASHION. we all know you likely did not pay the seller more than $4 for the shirt. so why are you charging more than brand new shirts?
the whole point of thrifting is accessibility and sustainability. it’s supposed to give clothes a second life at prices people can actually afford. when you charge market value for secondhand stuff, it just feels greedy and it shuts out the people who actually need affordable clothes.
if you wanna be a curated resale boutique, cool, but then call it that. don’t call it thrifting while slapping depop prices on donation, especially when it's fast fashion!!
a better way would be to keep basics cheap and maybe mark up rare or trendy finds a little bit. but this “vibe-based pricing” y’all are doing ain't it. pricing is a science that requires research.
times are tough. do better.
PS- i rly need an explanation for the 9 cents lmao cuz even if it's a system doing it for you just ROUND DOWN LOL
edit: to respond to the very generic reply — hopefully you can grasp that this unacceptable and re-access your "fixed" system, even though you have previously mentioned you price based on what sells at what price. these are NOT just "online" prices (ie: depop and poshmark) they are retail market prices sold by the actual brand.
Samai Wuttke
5 months ago
This is my favorite Crossroads! They have an amazing range of brands and prices as well. The staff puts so much care and love into the store to curate and I was blown away at how amazing the selection has become and winter is the SEASON for fashion in Portland. I found amazing Banana Republic, Free People, REFORMATION (amazing) in my size 10/12 which is generally kind of difficult but I literally found so much! Their wall items are the best of the best and the designer racks are dangerousssss for your wallet. Everything was new with tags or gently worn and the half off stuff sprinkled in there is always a sweet unexpected treat. :)
PDX Flower Girl
6 months ago
Brought in a brand new with tags Aritzia jacket. They offered me $6 and told me they’ve been pricing Aritzia and brands like it “too high” and they have to price lower. I took it across the street to 2nd street, waited half the time that I did at crossroads and got $22 for it. Also, the online list to join to sell is consistently closed while the store is open. I’ll go into the store and tell them and they say “sorry we forgot to turn it on”. Unprofessional. Will not be back. Anyone reading this should go to 2nd street, they take way more items, even stuff that is worn and tattered, not like Crossroads that says it has to be in basically new condition, the employees are nicer, they’re faster, and they offer better prices. You can even negotiate with them if you don’t like the price. Every time I sell at 2nd street and they offer me a price, I ask if they can go any higher and they always throw in a few more dollars. 2nd street is an international company with 700 locations, they can afford to give you an extra $5. Crossroads can’t even take in an Aritzia jacket with rage for more than $6. Crossroads, if you don’t want to compete with your competition get out of the game. You’ve lost my business.
