I usually don’t look at 5 star reviews because I think they might be written by shills, but I can genuinely say it was a very nice experience. Many good points: prompt - car came back in less than the estimated time. The staff were all friendly and helpful. The repair was excellent. They even cleaned up sap on other parts of my car. They gave me a ride to and from my house. I didn’t check around to see what other repair shops would have charged, so I am not sure about the price. Also, I didn’t go through my insurance. I hope I don’t have to, but definitely would use them again.
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Business Information
- Address
- 9741 SW Capitol Hwy, Portland, OR 97219, USA
- Phone
- (503) 719-4240
- Website
- classiccollision.com
- Category
- Auto
Hours of Operation
ClosedReviews from Google
More reviews on GoogleI recently had my 2025 Toyota Camry SE repaired here. At first, after the initial repair, I was not fully satisfied. After I shared my concerns, they took my feedback, but the issues were still not fixed properly, and the process ended up taking more of my time than expected. I believe the company should make sure everything is completely checked and properly resolved before returning the vehicle to the owner. Quality control is very important, and customers should feel confident that the job is done right the first time. I also believe there is room for improvement, especially when repairing or installing new body parts, to ensure everything fits and functions correctly.
I brought my car to Classic Collision for a minor repair coordinated through an insurance claim. The process was extremely smooth from start to finish. They arranged for my rental car, completed the job earlier than expected, and did an excellent job on the repair.
Everything was repaired on time and excellent work. Car returned in spotless condition. Great customer service and work quality! Car (Audi Q5) was repaired like new after rear end collision with a Ford F350 that backed into us. I would use them again, but I hope that won't be necessary.
The level of customer service that I received at Classic Collision was better than anything I have experienced in a very long time. Each step in my repair process was updated along the way. The staff arranged for a rental car for me and gave me a ride to the lot. My vehicle was cleaned inside and out prior to pick-up. The staff truly made this experience as smooth and easy as possible. I highly recommend this company!
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