I went in looking for 8” subs under my jeep’s rear seats and was immediately told i should get the cargo 8” instead (did not explain why). Reni then showed me the 10” below seat sub and told me the price difference was $500 and that the cargo sub was $1200. I shared that wasn’t in my budget, and he continued to try to convince me to purchase by showing me the sound quality. Sounds nice! Still can’t afford it :) Reni then quoted me for the 10” subs under the seat for $812 but dropped it to $699 if i paid in that moment. I politely declined, asked for his business card, and told him I’d shop around and let him know. His customer service completely dropped and he seemed to want to rush me out of there after I said no to that offer. It’s been 24 hours, and I’m paying $800 (total) for 12” cargo subs, installation, and all else needed for the system at Stereo King. If you want quality customer service that doesn’t change when you decline their subpar offer and don’t want to get up charged by a company filing bankruptcy that’s just out for your money, go actually anywhere else! Hope you make some sales so big boss congratulates you, Reni! (Renae? Renee?)
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Business Information
- Address
- 11710 SW Pacific Hwy #99W, Tigard, OR 97223, USA
- Phone
- (503) 968-5477
- Website
- cartoysoregon.com
- Category
- Auto
Hours of Operation
ClosedReviews from Google
More reviews on GoogleWalked into their store about 3:00 PM. I inquired about a dash cam for my Nissan Rogue. They gave me a knowledgeable presentation on a Momento M8 PRO dash cam with rear view camera also. Told me how much it was to install it, they quoted me the total price. I asked about their scheduling, they said they could do it now. I agreed. Went to Costco to bide my time during the installation, came back in about an hour, it was done. These guys did a great job from the time I stepped into their store until I drove away. Yes, I was happy with the quality of the installation, their demeanor and the way they followed up with the dash cam ap. Yes, I would buy from them again. Thanks guys.
I’m very impressed with Car Toys. I was having ongoing issues with my stereo, and the store manager immediately figured out it was a software update causing the problem. He took the time to update it on the spot and explained everything clearly. As we talked more, I realized it was time for new stereos, and he was able to get me in and take care of everything. He did a fantastic job, and I’m so happy to finally have my stereo working the way it should. Great service, knowledgeable, and genuinely helpful. Highly recommend!
Stellar experience; the best customer service I've seen in the last five years. I was the third in line over a 20-minute period and received the same service as the two people in front of me with very different/complex needs. Service all around was personal, efficient, and creative problem solving on the fly. If you just want to get the job done. Go here, they will.
Respectful, friendly, and competent staff helped me get everything I needed and helped me cut costs wherever I could. They helped me get exactly the kind of integrated system I always wanted. I love that I don’t have to mess with wires and my phone anymore.
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