Burnside Collision

Mike Vaughn

2 months ago

George is awesome, the repair on our BMW X1 was flawless, service all around was great. They even handled all the insurance BS. Highly recommended.

Mike Radway

2 months ago

***** Five Stars to Burnside Collision, which I highly recommend if your car needs body work. My 12 year-old car had an unfortunate scrape with a concrete parking block which it lost resulting in the shredding of my fender liner, breaking of connectors that held the bumper to the left front side panel, and the dislodging/breakage of one fog light and one headlight washer. The first two places I took the car to wanted well over $2,000 to repair the damage largely because of the cost of replacing the fog light (which I’ve never used) and the headlight washer which I didn’t care about (I didn’t even know I had one and can wash the headlight by hand). Burnside Collision understood that I didn’t want to spend one-quarter to one-third of the value of my car to repair relatively minor damage (the car still ran fine). They installed a new fender liner, reattached the fender to the side panel, put the dislodged fog light and headlight washer back in place (albeit non-functional) for less than $400. They even gave me a free car wash that was the equivalent of detailing the outside. And the work was done in one day once the part came in. They understood what I needed and wanted and charged me a reasonable price for the work. I highly recommend them to you.

Bernie Bottomly

4 months ago

George and his team did a fantastic job on the bodywork I needed. He went above and beyond to bring the cost down. The paint is perfect and matches seamlessly. Great help.

Carolyn Walker

a year ago

These people!!! I am so pleased and grateful for what they did for me. The trim around my front wheel well has been damaged for years and just barely hanging on. I have a Nissan Pathfinder I love that’s almost 30 years old and I knew it would cost a fortune to replace even in the unlikely event they were able to find a replacement part (because of the age of my truck, most parts are no longer available). On a whim, I pulled into Burnside Collision just to see what they could do. George and Mark figured they could work with the existing trim and fix the bent metal attachment and heat meld some other attachment point and then they only charged me $70 and also fixed some other scratches on the front bumper near the tire well just because. Who does that!?! And they were so nice about it and clearly just wanted to make me happy, which they did in abundance. And THEN, I asked George if he had any ideas for replacing my ripped spare tire cover that has the Pathfinder logo on it since Nissan no longer stocks it and the aftermarket ones I found are not the same design as my original one. So George calls his “guy” Anthony at Tailored Auto Styling and they discuss solutions over the phone and George sends me to Anthony to replicate the design on a tire cover I ordered from Amazon and Anthony is only charging me $50 to do it. And then George also gives me a referral to get my truck detailed after I asked him for his suggestions. Everyone through this process has been so helpful and I am so grateful to George. It’s rare to receive customer service at this level these days from people who are so skilled, take such pride in their work and are fully committed to being as helpful as possible. I couldn’t be happier and I highly recommend Burnside Collision. Thanks, Mark and George!!!

harley

3 years ago

george, mark and stephanie all did a wonderful job taking care of my car. i was t boned 5 months ago and even with how busy they were at burnside collision, they still worked hard on my car and gave me compassionate and professional service. my car was in the shop for a bit but i know they were working as fast as able given that so many parts are on back order these days, the girl who hit me's insurance (allstate) was challenging to work with and they have a full shop right now. even when i came to pick up my car, they went above and beyond, doing things not even on the contract request like patching my tire and taking off a bumper sticker i didn't like. also the inside was cleaned and detailed a quite a bit more than they needed to, which was a nice treat. take your car to them, but know, like many shops these days it'll be a wait, but please be courteous and nice to them because they are all hard workers and caring people.