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They were absolutely amazing! Very fast and so reliable. I was comfortable during the whole process of replacing a clutch, tune up, etc. I’m really picky with who works on my older vehicles and they made sure to walk me through the process and talk me through every piece of their work. Highly recommend and would definitely go again!
This is the first time I've ever written a bad review. After 1300 dollars spent my car is running worse. They misdiagnosed the issue and were wanting me to spend another 700 to fix wrong problem. Here is what happened. Car was running rough for about a yr. I'm disabled and grieving my only child passing away and had not been able to afford the work. So I just drove gently. I finally was able to save up some money. Well 1300 dollars worth of work later (more than the car is even worth and more than I could even afford-had to borrow money) ... after spending 1300 on crankshaft sensor and egnition misfire sensor and new spark plugs.... the car was running waaaaay worse than when I brought it in. I was then told they were absolutely certain it was the fuel injectors and I could pay them another 700+dollars to fix that. At this point I'm in debt and I've never had a car get worse after 1300 dollars of work done. The engine was loud, the car shaking, it was spitting smoke and stalled for the first time in the 10 yrs I've had it in the middle of traffic a few blocks away from the shop. So at this point I say I want a second opinion. Andy's charges 180/hr which is well above the average 150/hr average rate in Oregon. So I took my car to Maxim Automotive which has 149- 5 star⭐️ reviews as being a very HONEST mechanic. He takes the engine apart to diagnose it. Only charges me 200 dollars (Andy's wanted to charge 500 for the same level of labor) and at maxim... he swaps good injector into the 1and 3 cylinder and they still aren't speaking to the engine when he does the balance test and electronically turns the cylinders on and off. He then finds that the wires are melted going to the injectors. He does a quick fix on that to see if it changes anything and the engine still isnt speaking to the perfectly good injectors. So he has now effectively done a proper diagnosis and it's clear that the injectors ARE NOT THE PROBLEM. The wires and ECU computer got fried. I would have thrown 700 on new injectors plus labor down the drain as they played guesswork and misdiagnosed the issue...when they knew I was on disability and a budget and now in debt. I was in tears I'm the shop. Plus the mechanic at Maxim found that when they put my intake manifold back on that there were several screws missing. They never told me at Andy's about missing screws... and it's still very strange that the car got soooo much worse after I spent 1300 at Andy's. And they wanted me to spend 700 more on the wrong part. They never really officially diagnosed it at Andy's... it was all just guess work. I am very disappointed that I spent 1300 dollars and the problem I wanted to address (the running rough) never got resolved and is now worse for some odd reason. A new ecu and wires for the car is easily another 2000+dollars... and the vehicle isnt worth that much. So at this point i have to cut my losses and figure out what I'm going to do. Maybe get the correct ECU & wires from the pick & pull and see if I can get a mechanic to put that in. We'll see. This was a very bad experience.
I'm so lucky that this happened to be the shop closest to my house! My mother's KIA Soul had a mouse crawl up into it and chew on the wire harness causing almost all of the electronics inside the vehicle to stop working. Dealership said it would need a new wire harness, a ton of labor to install it, and thousands for the work. I figured we'd try Andy's to get a second opinion and they were able to replace a much smaller section of the harness for a fraction of the price! They've also helped with lights, brakes, battery issues, and everything else. Amazing service for an affordable price!
Came in for a simple A/C recharge, but they falsely told me that I needed to replace the entire A/C clutch/compressor assembly due to a bad clutch (they wanted $600 for a part that is readily available for about $300). They claimed that they had “probed” the A/C clutch to confirm it was bad but, in fact, the clutch was working perfectly fine and just needed a better ground connection (it took me about 2 min to discover this myself). They charged me $200 anyway and tried to charge me another $1000+ for repairs that my car did not even need! I have given them multiple opportunities to take responsibility and remedy my situation but they’ve been giving me the runaround for over a week. Don’t trust this shop.
Best shop in town! Everyone from the front desk to the shop guys are amazing. They did great work and did it SUPER quick for a VERY reasonable price. 5 stars is NOT ENOUGH! I dropped my Envoy off with crummy broken shocks and a few hours later I have my car back and it rides like new!
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