When my 2004 Ford Focus started sputtering at stops and the check engine light clicked on, I called Vic's in the morning, dropped it off an hour later, and by mid-afternoon, my car was running like new! Over the phone and in-person, everyone at Vic's was helpful, friendly, and respectful. I'll definitely bring my car back for repairs. Thank you for being a trust-worthy auto shop! 2025 update: My husband and I are still bringing our vehicles to Vic's. We replaced our cars since I first left my review, and Vic's is just as thorough and trust worthy as they were 6 years ago!
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Business Information
- Address
- 15880 Boones Ferry Rd, Lake Oswego, OR 97035, USA
- Phone
- (503) 636-7896
- Website
- www.vicsautoctr.com
- Category
- Auto
Hours of Operation
ClosedLocation
15880 Boones Ferry Rd, Lake Oswego, OR 97035, USA
Reviews from Google
More reviews on GoogleI like to go with local places, especially because my Hyundai dealer is in Beaverton. I had my oil changed here a couple times with no problems. One day, my car shows a check engine light, so I call in and schedule an appointment for the following week (soonest they had). Upon arrival, the guy at the front desk says, “so what’s going on with your car again?” I tell him the check engine light is on. His response, “you didn’t tell me the check engine light was on!” (I did). He then told me they couldn’t take on a project like mine (he didn’t even know why my engine light was on), so I was left to go elsewhere and tell my Lyft ride I didn’t need them anymore. Before the owner responds with “we have no records of you coming to our shop, we value honesty…blah, blah, blah.” Trust me on this one folks, gone are the days of cranky/lazy mechanic shops.
I had a great experience today with Vic's auto center. I chose the shop because it's close to my home and I need to have the car checked asap. They were all booked but told me to bring the car in the morning so that they can find some time to look at it. They did diagnose, found and fixed the issue. They also did the oil change. All done in one day with fair price! I'm so impressed and pleased. Will go to this shop in the future!
I've always preferred local auto shops to dealerships and Vic's does not disappoint! They do great work at reasonable prices without padding the bill with unnecessary repairs. They are friendly to work with too!! I've been using them for almost 8 years now, no complaints!
I am 100% satisfied with Vic's and will take my Toyota there again for any service I may need. They were honest, thorough and did excellent work when I took my vehicle in to address a check engine light. Ed handled my service and was OUTSTANDING, taking the time to explain things each step of the way. I'd been to a local dealership previously and they wanted me to spend over $4000 dollars on things my truck didn't actually need and that did not include the repairs that I actually needed, which Vic's performed promptly and without trying to sell me services I didn't need. I highly recommend them.
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Within half a mile of Vic's Auto Center.
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