Full-service auto repair and maintenance in Portland, OR.
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Highly recommend Paul’s Automotive! I called and they were able to get me in the very next day. They replaced my spark plugs, water pump, oil change, and PCV valve — all in one day — and also did a full inspection with detailed recommendations for my car. They sent pictures and kept me updated throughout the entire process, which I really appreciated. Professional, efficient, and transparent. I’ll definitely be coming back! ❤️🔥
I'm new to Portland, and Paul's was recommended to me by a very knowledgeable mechanic friend that said my repair was beyond his experience. A1 experience. They went above and beyond. I'll be back.
I brought my wife's Toyota Highlander by last week for general maintenance, Steven & Co were all great. Fair pricing + honest feedback. Steven brought me out to show me what the issues were & talked me through the different fixes. Great group, I'll definitely be back.
This place used to be great, but my last visit had totally different people working, and was awful. First, I gave them a list of 5 things to look at, and they completely ignored 2 items. Then when they gave me the quote over the phone, the total was higher than each of the itemized services that they had listed. I asked why the discrepancy, and they said there was no discrepancy. So I did the math verbally over the phone for them, and they said, "oh yeah, you're right, the computer automatically added a $50 hazardous materials fee. I didn't put that on there, it's just standard for all repairs. But I didn't mention it earlier." I replied, "what kinds of hazardous materials are you handling for $50?" He paused, and then said, "I'll take it off." He never mentioned it again and I was not charged an extra $50. But the worst is that the car drove worse when I left than when I arrived. I took it directly to another mechanic, who said it looked like someone had punched a hole in the tank for the transmission fluid and it was leaking everywhere. They said if I hadn't come in soon, it would've been a broken transmission and several thousand dollars. Don't go here. I'm sad to lose this place. They used to be trustworthy but no more.
I have been taking my vehicles there for Many Many Years. Always great work at a very reasonable price. Not the kind of place to rip you off and lie about what needs to be done.
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