Called and got a quote for two tires for my Subaru, they agreed to order them and install them the next day. When I called the next day to let them know I was on my way, they then told me the tires had not been ordered and tried to sell me a set of four other tires. After telling them I just wanted the tires I asked for, they then told me they would not do it unless my rear tires were in new condition, although this was never mentioned initially. This company uses bait and switch tactics. Be careful!
Briar J. C. McGowan
2 months ago
Friendly service, no BS. Came here on a recommendation from a friend and couldn't be happier with my choice; after calling around, they still had better prices and faster service than even Costco!
It's true what the others are saying. Staff are friendly, prices are competitive and they work fast to get you in, out and on your way. I've been a repeat costumer over the years and have wanted to make sure I leave a review, as I've had nothing but positive experiences with this business. Great work guys, you are appreciated!
Randy Floyd Jr
6 months ago
If I could give 10 stars, I would absolutely do it in a heartbeat! It's Tuesday afternoon after the memorial Day weekend. Over the weekend, I realized that not one but both of my front tires were worn on their inside edges (in a nutshell, my alignment and suspension are hosed...).
On Monday, the day before- again Memorial Day - I'd called around seeking a place that was open and had TWO used tires in the size I needed, so I could get back to doing my delivery gig work and recoup at least part of the two days worth of earnings that I'd lost. They, like most other tire shops, etc. were closed for the holiday. And the places that were open... Trust me you likely wouldn't want to go to most of them...
Anyway, the next day, Tuesday, II woke up to a phone call from John at Lovely Tire. He was returning my phone call from yesterday. Explained to him my situation and my needs (two used 215/60/17 tires), and without hesitation he replied something like, "Yeah we've got a bunch of those." Then I asked him how much it was going to set me back, expecting for it to be something astronomical or at best comical, given my experiences with many other spots trying to take advantage of folks in a pinch. Well that was certainly not the case!! When he quoted me the price for two - I repeat two - good tires with good tread and the size that I needed, mounted and balanced... I nearly dropped the phone!!
Upon arriving this afternoon late in the day, I met John and another staff member in person. They quickly went out, grabbed the two tires, rolled them back to the garage bay, and said that they would have them on in a few minutes. About 15 minutes later, I was on my way (or at least was in my car with tires on and creating this review ... 😁)!!!
Thank you John, Zack(?), and all the friendly, fast, skilled folks at Lovely Tire And Wheel! I will definitely be back for any future needs and you have my word I'll be recommending you to anybody that finds themselves in need as well!!! 🙏🏼🙌🏼✌🏼🙂
Nicole Allen
7 months ago
I had a flat tire from the previous evening that was needing repaired or replaced. I have a Subaru Crosstrek and was praying to the UNIVERSE that I did not have to replace all 4's since I only have 15,000 mi on the car. Zack greeted me kindly after walking in somewhat close to them closing, on nearly a 100 degree afternoon.
I had a few questions regarding tires (all -season vs all -weather) because I was somewhat preparing myself for new tires; however, after Zack and another gentleman patched up my rear wheel, he let me know that I absolutely did not need new tires. I was so relieved hearing this news. I asked what the charge was for fixing my flat and Zack said "there's no charge and have a good afternoon" I simply can't thank you guys enough for helping me out before this holiday weekend. Can't get too far on a donut tire, and I had already come close the maximum distance you can with the donut. They even put my spare back nicely and pulled everything from my back seat and placed the cover back over the top nicely. I will be back to purchase my next set of all-weather tire from you guys when the time comes. There's no doubt I will be back and hopefully not with another flat. Thanks for your honest service and getting me back on the road safely. You're the best!
