As a female business owner the level of disrespect I have received from this location on 2/7/26 and again today on 2/9/26 has left me stunned. In all my years I have never seen a soul treat a man the way they treated me and doesn't matter the location. I have went to a few of them and they all expect you to just hand over your credit/debit card no questions asked. I'm sorry but I work hard for my money and I have been lied to about my car countless times just to get a few hundred to a few thousand dollars. I've learned along the way and don't spend money where they can't bother to treat me with respect. You don't demand a person buys new parts without them understanding what is going on with their car first. I couldn't hardly get my questions answered and when I did it was rushed and back to buying a tire before I could even hear and understand what was going on. (Explained below) Since I had a full size spare in the back I really upset them when I requested they put that on instead of buying a new tire. Until my car was back infront of me I had NO idea which tire or what was "wrong" with the tire in question. Not because I don't know my car or the terms they used but because (as I explained to the first person I talked to) I was working in a loud area and was literally missing information from his explanation due to the inability to hear him. I had to ask for someone more patient to get the job done (who was polite that time but not when I called after getting my car back) then they threw the tire they deamed "damaged" in the back of my car with no regard for the inside of my car at all. They risked braking my OBDII reader, my tire pump, and ANOTHER plastic cover for the luggage nuts. The last time I had my car here at this location they broke the first plastic cover but I didn't complain because my car is a 2008 its old its a miracle the plastic pieces lasted this long but that doesn't mean they should be careless with the rest of them. I am waiting for a call back from a supervisor at the corporate office which I had to contact 2 different numbers at corporate and get a FEMALE on the phone in order to get one because the store left me on hold until I hung up and the customer service line blantantly refused to send me to a supervisor. That feels very discriminatory to me.
