Everyone at Lents was extremely friendly, courteous, and professional. The work to replace my rear bumper and fix the surrounding damage was beautifully done. I felt very confident the repair was being done correctly and thoroughly. Communication was also excellent from start to finish, both with me and with the insurance company on my behalf. Thank you!
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Business Information
- Address
- 9038 SE Foster Rd, Portland, OR 97266, USA
- Phone
- (503) 774-7497
- Website
- www.lentsbodyshop.com
- Category
- Auto
Hours of Operation
ClosedReviews from Google
More reviews on GoogleLents repaired my Subaru Outback after it was the victim of a hit and run driver while parked. The entire driver side was damaged. They did a fantastic job and were thorough with making sure there was no hidden damage. They warranty their work, too, which is reassuring. Everyone there was incredibly nice, very transparent with estimates, costs, and updating the time for repairs. They are very close to an Enterprise rental, who will pick you up from the shop, and drop you off when your car is ready. Overall, I am really glad they were recommended to me and that I got my car repaired there.
I've went to Lents Auto Body several times now and each experience has been exceptional. Their staff acknowledged me as soon as I walked in. They then inspected the vehicle in a timely manner and processed a realistic estimate while I waited. Once that was approved they scheduled my next appointment for the repair allowing for order time of parts and materials that would be needed. On this last visit I was able to bring my truck in at 8:30 AM and wait for the repair which took 1 hour (exactly what they had estimated). They even made an adjustment to my billing that actually reduced the original estimate. Everyone I came in contact with was courteous, kind and straightforward. I'd highly recommend their service for anyone needing professional help with the repair of their car or truck.
Lents auto body was recommended by my insurance company. They did a beautiful job restoring/replacing the front driver's side bumper, corner panel and trim. they blended the paint on the driver's side door and clear coated it, and it looked flawless. People were friendly, positive and eager to answer any questions or concerns we had. Javier did our estimate, ordered parts and kept us in the loop. They worked with my insurance company, and all approvals for work and payment went smoothly. Charmaine answers the phone, no phone trees, and people seem to communicate well. Even when Javier was off, another estimator was able to let us know how close they were in getting our car back. I can see why our insurance company chose the, good work and easy to work with!
I took my car to Lents because I have a friend that works there. I work on cars as a side job but wanted my 96 Pontiac TA done professionally. I’ve never been to Lents and have never seen the facility but knew of its existence. After visiting the facility and I must say, they are first rate. They are organized, clean, courteous and care for every vehicle with precision and accuracy. I would not hesitate to recommend them and I will definitely go back should the need arise. I have several classic cars and I would totally trust them to work on all of them.
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