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I had a great experience with Good Carma! They were honest and upfront with their pricing, kept me in the loop, and were really welcoming and explained everything clearly and without condescension or upselling (which is rare in the Auto Repair world)! I would definitely use their services again in the future.
Immediately upon walking in I was greeted by the attentive customer representative. Ranger had a massive smile on his face. (In photo he's melted by pets) Being a woman who goes to a car mechanic is always stressful. This is by far the most welcoming car shop I've ever been in. I got checked in, they got my car started and got my first oil change here is. I loved the inclusivity THIS is a shop that cares about the community. They have a community board up with local information, and local businesses, they have a book shelf FULL of books many different varieties! I saw they have a small nook, for a customer study room, it just seems like they have this place so thought out well and have it feeling extremely inviting. I got the estimate and it says 55 for an oil change which I'm actually fine with, again as a women who goes to car shops alone I'm already expecting to pay at least 70 for that. ON TOP Of this being such a great deal, Mo showed me what was going on with my car and gave me an estimate of what my car needed and showed me proof of this necessity. Informed me on the status of it and what to keep an eye out for Informed me it's not an asap type of repair but I need to keep an eye out on it and start saving for this guy. It was just so refreshing to come to a car shop that felt so welcoming. WOW. Definitely my new car shop here in Portland. Thank you Good Carma, and thank you for such an amazing experience, and at a car shop! I can't stress this enough. Take care yall.
An excellent shop! I joined Good Carma's DIY oil change workshop and learned a lot, but I still ran into a hiccup when attempting to carry out the task myself. (I almost drained my transmission! Aaah!) I called up the shop to book an oil change, thinking I'd let the pros take care of it, but when I came in, I ended up getting a 1:1 lesson with mechanic Brooke, which was fantastic—informative, empowering, fun. I'm glad to have found such a community-oriented and welcoming shop, one with zero condescension toward the less auto-savvy among us. It won't be my car's last time with Brooke and Mo!
I had such a great experience at Good Carma! I went in for an inspection and was immediately met with a warm, friendly team who made everything so easy to understand. They were honest, clear, and never pushy about repairs I wasn’t ready for. It actually turned into a fun and educational visit, something I never thought I’d say about car repairs! They made the cutest post featuring my car on their instagram, which honestly made my day. It’s rare to find a shop that’s not only skilled and transparent but also kind and community-oriented. 10/10 recommend!
Undoubtedly the best mechanic experience This is hands down the best automotive service experience I’ve ever had. I’ve brought my cars into shops for years and have never dealt with such a kind, honest, and knowledgeable crew. The price was fair and the work was done the same day – no unnecessary delays or excuses. What really impressed me was their transparency. They pointed out some obvious repairs I should get done in addition to the original work, but didn’t make me feel pressured at all. They explained everything clearly and let me make my own decisions about what to prioritize. You can tell they genuinely care about their customers’ safety and satisfaction, not just making a quick buck. The shop itself is clean and well-organized, and I felt comfortable leaving my car there. They kept me updated throughout the process and were upfront about timing and costs from the start. No surprise fees or hidden charges – just honest, quality work at a reasonable price. This is now my go-to mechanic, and I’ll be bringing all my vehicles here going forward. I couldn’t recommend them highly enough – I even thought about not leaving a review so the queue wouldn’t get too long, but they deserve all the business they can handle. Places like this are rare, and they’ve earned every bit of praise. Thank you, Brooke and Mo!
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