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Great experience from start to finish. I came in with a tire issue and they took care of it quickly and professionally. The staff was friendly, efficient, and made the whole process easy. Very satisfied and would definitely recommend this place.
I needed an oil change for my 2016 F150. Made the appointment via the website on Friday and Monday, drove the truck down. I was in and out within an house. The service is spot-on perfect!
Gills took great care of me when I was getting a new car I wanted inspected. We're through took their time and educated me along the way. Highly reccomend!
I recently visited a tire service that's part of a larger chain, and overall, I'd rate my experience three out of five stars. One of the standout positives is the convenience — it's great that you can visit any location for services on tires purchased elsewhere within the chain. This flexibility definitely adds value. The wait time for my seasonal tire change was reasonable, which I appreciated. However, the waiting area left much to be desired; it wasn’t particularly inviting or comfortable for the time spent there. Additionally, I encountered issues when trying to schedule my appointment online. Their system couldn’t locate my phone number in their database, and there was no alternative method provided to complete the scheduling. This made the process unnecessarily frustrating. While the service itself was satisfactory, improvements in the online scheduling system and the waiting area ambiance would significantly enhance the overall customer experience.
Ben and staff go above what I’m used to. I’m so thankful for them for fixing my issue in my car, and making sure It was safe to drive. Ty so much!!! Update: 8/26/24 Thomas, the GM, and Adam (the lead mechanic) went above and beyond to help with my car, which was acting up after an oil change and battery replacement at a different establishment. Their kindness and patience, especially given my limited car knowledge, were truly heartwarming. They identified a fuse issue and, despite needing more time to diagnose it further, were upfront about potential costs and didn’t charge me for the initial visit. Their reassuring and respectful approach helped me stay calm, and thanks to their efforts, my car is running perfectly again after a bit of driving. I’m incredibly grateful for their support and care!
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Claim This ListingWithin half a mile of Gills Point S Tire & Auto Service.
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