Excellent service, had my 60,000 mile maintenance done and the work was meticulous with frequent updates. Unused oil was provided with a pIr of gloves and shop towels in ziploc bag. He is now my go to mechanic. He worked in next day, on a holiday. His level of service is above and beyond the usual.
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Business Information
- Address
- 4415 SW Brittany Dr, Gresham, OR 97080, USA
- Phone
- (971) 940-5865
- Website
- familyhybrids.com
- Category
- Auto
Hours of Operation
ClosedReviews from Google
More reviews on GoogleI am a mechanic, but sometimes I need help. I looked online for a Prius mechanic and found this one. I was able to schedule my appointment on the website and got a confirmation of my appointment within minutes. Also got a text from the owner saying he would be there. I appreciate good communication!! Mike got to my place and he got right to work on my car. I stayed and kept him company, which he didn't mind, as he went through a battery of tests to see what the root of the problem was. Mike is very good at what he does and is a pleasure to work with! He is honest and upfront. He also educated me on a few Prius hacks and helped me understand my vehicle more.
Michael at Family Hybrid Auto has been the most delightful mechanic I have ever worked with. I was provided with a level of customer service I did not even know existed, no exaggeration! To have this level of quality service and pay a fraction of the costs compared to the dealer is truly a blessing. I had a brake actuator failure on my 2015 Prius V. Michael replaced the parts, helped me become more knowledgable on the situation and future issues to look out for, and got my car back on the road in perfect shape. I would recommend Family Hybrid Auto Repair to a million people if possible. Thank you again for your service Family Hybrid Auto! Look forward to working with you again!
Michael did an amazing job getting our car back up and running for a very fair price! He drove over an hour from his shop (twice) and kept us updated through the entire process. We highly recommend his service!
Michael at Family Hybrid Auto Repair diagnosed a failing hybrid battery in my recently purchased 2003 Honda Civic, helped me order a refurbished battery and completed the install after it arrived. My hybrid vehicle now runs more smoothly, has more power, and is getting better fuel economy! My whole experience with Family Hybrid Auto Repair was fantastic and I highly recommend this business. I found Michael to be kind and personable, a mechanic who truly cares about each customer. In addition, Michael is able to help reduce costs for hybrid battery replacement by recommending high quality refurbished batteries. I am sure that on this new venture as a hybrid vehicle owner, Family Hybrid Auto Repair will by my hybrid mechanic in the future, when needed!
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