I purchased a new heat pump in January, and unfortunately it stopped working in February. It turned out that the original outdoor unit needed to be replaced. I contacted Cornel’s right away, and I truly appreciated how quickly they responded.
It was reassuring to see a familiar and friendly face when Veniamin arrived at my door the very next morning. He was professional, courteous, and clearly knowledgeable. Veniamin worked diligently throughout the entire installation process, taking the time to ensure everything was done properly and efficiently. Thanks to his hard work and dedication, my heat was restored promptly.
I’m very grateful for his excellent service and would not hesitate to recommend him to anyone needing HVAC work. Thank you, Veniamin, for your professionalism and commitment to getting the job done right!
Had our 18 year old tankless water heater replaced. Super quick installation. The guys at Cornel are always very respectful of our space and professional when they come to the house. Highly recommend!
Nicholas Macfarlane
2 months ago
Had a great overall experience with Cornel's. Their plumber Joe was polite and professional. He was able to quickly get a new water heater installed for our family, making sure we knew everything about the process. Would definitely recommend.
We used Cornel’s Plumbing a couple of months ago to fix a water leak and replace the pipe from the front yard water meter to our house and shower valve replacement. That was our first time meeting Jake, who did the estimate — he was honest, detailed, and offered very reasonable pricing.
I contacted them again to replace our water heater. As always, Jake arrived on time today and called before coming. Most importantly, he gave a very honest opinion and clearly explained the pros and cons of electric vs. heat pump water heaters. We truly appreciate his professionalism and integrity — Cornel’s Plumbing has definitely earned our business!
On-site visit to our residence, as provided in our Care Plan, exposed a furnace leaking carbon monoxide in our garage. Nate showed us what he was seeing with his camera: quarter-inch cracks in all four heating cylinders, severe corrosion in the base, and since it's over 25 years old, parts will cost a fortune... after a thorough, very matter-of-fact discussion and looking at furnace and house setup, we found we could shut the gas off for safety and look at options for a new heater. Nate was courteously considerate throughout, explained our options, and let us talk through our concerns.
Nate apologized for the bad news about replacement costs, and showed us photos of everything. He also walked us through how Cornel's would approach the job.
We trust his assessment, his findings, and his integrity presenting them. He likes people, loves his job, and it shows. He definitely have us the education he promised and I felt no sales pressure at all.
Even the cat approved of him.
On the installation visit,
Veniamin was quick and quiet, inspected affected spaces throughout the house and surrounding area, and Samuel explained the approach, walked us through the equipment and told us what we needed to know and didn't know to ask, and answered our questions in a courteous, personable, and conversational manner. We appreciated both of them and it was far less disruptive than we had expected. The installation area was immaculate when they left.
