I took my car in on a Sunday and they got it done same day. At first I was really happy. Then I noticed they broke the trim to my defrost. I then looked to check the install.( I brought my own sub amp wiring etc) they didn’t follow instructions. I asked to have everything installed in the trunk and I wanted my amp bolted to the back seat inside the trunk, where id have access to it. They installed in under my passenger seat unbolted. And then on top of that, whoever installed everything stole out of my car. Before making this accusation I looked for what was missing out of my car thoroughly in the car and in my house. I called to inform the establishment of everything that I discovered and that I went through after paying $400 to install this. They did offer to schedule me an appointment for this last Saturday and I did set it up, but I did not go in to have a install my amp because the Manager tried arguing with me and telling me that none of his employees stole out of my car when I know for a fact, that is exactly what happened and they broke my stuff and did not follow instructions.I did not go back to them With the fear that something else would be broken instructions wouldn’t be followed or yet again something would come missing out of my car .I am very disappointed and expected more from this company. I’ll just have to take this as a loss and move forward. I couldn’t give you guys a recommendation on who to go to for forgetting your car wired because outrageous audio also gave me problems that’s how I ended up in car toys with the hopes that I would get treated right and be valued as a customer.
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Business Information
- Address
- 10305 SE 82nd Ave, Portland, OR 97086, USA
- Phone
- (503) 788-5777
- Website
- cartoysoregon.com
- Category
- Auto
Hours of Operation
ClosedReviews from Google
More reviews on Google"Perfection is an understatement." I just had a backup camera and and Alpine Digital Multimedia receiver mounted on a 1996 Lexus LS 400. Clayton was very knowledgeable and through with the work. He did a great job from start to finish. I am very happy with the service. Thank you!
Thank you guys for always being so chill and cool. If you have an IID they make the experience as painless as possible. My company has been a nightmare to deal with, I’ve been on the verge of tears over it at the store, and they’ve always been more than accommodating for my measley $35 calibration. Sorry for being a PITA towing my dead car here every couple months and sincerely thank you for not making it all worse! When I’m a baller I’ll come back for a stereo upgrade but for now I’ll always recommend this location.
Great group of guys, very knowledgeable and thorough regarding the Apple Car Play system I wanted installed in my CRV. They knew I needed a system that would sync with my cars cameras and controls on the steering wheel. Looks great as if it were an accessory direct from the factory. Brad and JR did a great job from start to finish.
To be honest I had an issue with my 1st visit at the clackamas store, after using car toys for decades. The owner called me personally and told me they'd make things right and im happy to report he did just that! In fact he went above and beyond making it right and making sure I was 100% happy. This is rare service these days. Because of his concern with my issue and making things right i will be back in the future! I recommend clackamas car toys to anyone thinking of stereo and installation, window tinting and rock chip repair.
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