Towing and roadside assistance in Portland, OR.
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We were broke down in Hood River and could not find anyone that could come and get our 36 1/2’ motorhome and tow trailer. Vans sent us an angel, Carlos! He showed up to tow us and sent us off with a smile. He towed us 4 1/2 hours and led it ready to be towed to a shop! Gob Bless you Carlos!
Super easy to schedule online and the people at the front desk were super nice. It was easy to pick up our U-Haul and return it! We would definitely rent from here again! That being said, it being our first time renting a U-Haul, there are some fees we did not expect. U-Haul online said it was $29.95 to rent the 15’ truck for 6 hours, but there are other fees like a ‘rental tax’ that was $12.59 we didn’t know about and a few small others. Our total for the day, for a local move, ended up being $93 with the rental charge, MI charge, the Safe Move, and the other fees. Still would rent from this specific place again, super easy and nice people!
I traveled from two states away and originally had a different drop off UHaul location but chose Vans as it was closer to my new home. It was an easy process to look over the UHaul and nice to receive a friendly welcome to Portland.
Once again Bob, Ken, and the guys at Van’s Towing came through in the clutch! They moved a heavy machine for me on two days’ notice and I got the white glove service from Matt and Austin. Call these guys when you are in need! This is the second time I have used them for this type of work and they delivered again (no pun).
On Saturday, October 19th I rented a cargo van from a sales associate named Vin. When we arrived, the van was parked on a dirt Hill at an odd and unsafe angle. We asked Vin if he'd move it down to the street for us, which involves driving over the sidewalk. In response, Vin snapped at me and said "It's not rocket science." When we returned the van, the same sales associate came out and inspected the van, all the while making snide comments about earlier customers. On Tuesday October 22nd, we rented a van from sales associate Vin one more time. When we returned it, he made a big deal about charging us extra for not topping up the gas. When I called him back, on the way to gas station, asking for clarification and how much to fill it up, he hung up on me. Overall every interaction with Vin was very threatening, lascivious, and uncomfortable and I won't be renting from this location again. The other attendant, Daniel, however was a joy to work with and very pleasant.
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Claim This ListingWithin half a mile of Van's Towing & Heavy Haul.
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