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Smiley Electric was prompt in their communication and offered genuinely helpful customer service. They provided a quick quote and took the time to walk through every detail with me. I ultimately chose not to move forward with the project, but I’d gladly reach out to them again in the future to compare rates or explore new options.
We met Josh from Smiley electric when he was assisting with our new furnace install. He was super friendly and very professional, and was an extreme pleasure to work with! If we need any electrical work in the future, we would be very happy to contact Smiley Electric for their services!
In August 2025, our company worked with Smiley on a very small, straightforward power-pole installation for a local business. Communication and scheduling leading up to the job didn't raise any concern. Once on site, Smiley arrived unprepared and late. However, this didn't draw much attention since things like this happen. Our concern began during the billing process. We found it extremely difficult to reach anyone at Smiley, and repeated attempts led only to dead end call routing and AI message takers. We ultimately visited their office in person to confirm the company was real and had the chance to briefly speak with Josh, the owner, who assured us the invoice would be addressed the following week. It has now been three weeks since that conversation and nearly five months since the job was completed. We still have not received payment. We are leaving this review to follow through on our word.
Excellent service you can trust! Thank you to Smiley Electric and Josh Smiley for the recent repair(s). Josh was incredibly informative, explaining the reason and remedy for our recent electrical issues. I appreciate the transparency, quality of service and the excellent communication. Highly recommend Smiley Electric!
They attended to us quickly and gave us an appointment that same day. We paid $300 for them to come and look at the job; they originally said it would cover one hour of work. The technician saw us the first time for five minutes. During that visit, he assured us we would receive a $200 credit, but when we received the quote, they didn't give us that discount. I had to "remind" them of what they had promised. When I spoke with the woman, she was short and very rude, as if they were doing us a favor. We decided to proceed just because we need it to fix our electrical problem and schedule the appointment for the work, which they eventually canceled without any reason. When I called to see if we could cancel part of the work since we urgently needed to have only one of the things done, the woman was extremely rude. I wanted to cancel everything, but it seemed I wouldn't get any of the money we had paid upfront to reserve the job back. I got upset, and that's the only way they reacted. They came to my house that same day, and everything was fine. We checked out with another electrician and this job cost the double. The technicians were excellent, but the price and customer service were terrible.
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