DoubleTree by Hilton Hotel Portland

Daniel Wentworth

2 months ago

Just arrived today and they checked me into a room that still had someone in it. Bed was a mess, clothes everywhere, I'm also pretty sure the person was in the bathroom, I obviously booked it out of there. I ran back downstairs and the guy at the front desk hardly reacted, like this is something that happens here on the regular. Apparently they give out working keys to occupied rooms and then watch the chaos ensue. I've had some fairly interesting hotel experiences, but this was a first for me. Didn't offer anything for the inconvenience, just a complimentary spike of cortisol to to start my business trip, probably the third time this has happened today, at least that's how the lack of reaction felt on my end. Anyway, first and last time I'll be staying at the Portland Doubletree. Come at your own risk.

Jude

2 months ago

Frustrated, because the staff have been absolutely amazing, and the room we had was spacious and a nice view. However.. upon entering our room, we used the restroom and the toilet broke. Called someone to fix it, it happened very quickly and the man was very kind. Went to unpack our suitcases and found a vape and joint in one of the drawers. Made us pretty nervous that the rest of the room (beds) hadn’t been cleaned properly. Also the only hotel I’ve ever been to that didn’t have some kind of mini fridge to hold leftovers/refrigerated medication that I was stressed to figure out. After coming back from exploring the town, the toilet broke again. We decided to order from the restaurant, and they ended up overcharging us $20+ for our food. Food was also dry (shrimp), missing the sauces (pomegranate for the steak), and didn’t include the ingredients that were listed (no risotto). They did end up comping our meal which was very kind of them to do. We are so grateful to the kind staff who were able to help us with our issues, and if it had only been one issue we would not have complained. But, to spend $130 for one night, $75 for our dog, $32 for parking, aka $200+ for one night at a hotel, this was way too much trouble.

Suave Cito

3 months ago

Rooms are nice , maybe just a touch dated, if I’m being picky. Had a great view. Be sure to ASK for the refrigerator as it’s complementary but not automatically in your room. The $31 a night for parking seems a little much as there was plenty of open spots. Seems like a way to gouge you for a little extra honestly. It’s also next to the Lloyd Center

Francisco Carmona

3 months ago

The rooms need some updating No fridge on the one I was in and I swear that bes felt like a full size and not a queen. I am only taking a star because the location was great, room was clean and staff was excellent. I would likely stay again and maybe try one of the bigger rooms. But I think the room I stayed they shouldn't charge more than 100 bucks a night which they did. With that definitely avoid the queen room unless it's less than 100 or they make updates.

Corey Brown

6 months ago

I enjoyed my stay overall minus the carpet smells in hallways and rooms along with the rooms being a bit dated and my a/c not getting cold. Erlind was an outstanding staff member and the guys working the bar were great too! The location was decent, having a lightrail stop nearby with several great dining options within a 1 mile or less walk.